Question 1

What is your Cancellation Policy?

Accepted Answer

As service providers, if we do not provide the service, we cannot make an income. Therefore, we greatly appreciate when clients give us a FULL 24 hour notice if the need to cancel. Clients are responsible for 100% of the service total when rescheduling, canceling within 24 hours and no-shows.

Question 2

What services does Lajori's Beauty Bar & Spa offer?

Accepted Answer

We specialize in corrective skincare treatments such as Aerolase Laser Therapy, Skin Pen (Microneedling), BioRePeel, VI Peel, Hydrodermabrasion, Microdermabrasion, and Dermaplaning. We also provide luxury facials, body contouring, lash extensions, and red light therapy.

Question 3

Are Deposits required?

Accepted Answer

Deposits are required and are non-refundable but are transferable with 24-hour notice.

Question 4

Late Arrivals

Accepted Answer

We reserve the right to reschedule anyone running more than 15 minutes late to their appointment. Unfortunately, additional time cannot be given to clients that arrive late to their appointment. Clients running more than 15 minutes late will be considered No-Show Documented emergencies are always taken into consideration. However, lack of babysitter, getting called into work, or car trouble are not considered emergencies that are exempted from our cancellation policy.

Question 5

Children in the Spa

Accepted Answer

Due to the nature of our small intimate suite and our insurance policy, children and guest are not allowed in the treatment room. Those that arrive with children or guest will be required to reschedule for a different day.

Question 6

What is your return/refund policy?

Accepted Answer

All service, packages, and product sales are final. We do not accept exchanges or offer refunds on products purchased. We do not offer refunds on services provided.

Question 7

How do I prepare for my appointment?

Accepted Answer

Appointment preparation greatly depends on the treatment. For exfoliating treatments like dermaplaning, chemical peels or microdermabrasion, you will need to stop use of exfoliating products at home at least 3 days prior to your appointment (retinol, AHAs and BHAs, scrubs, etc.) Avoid sun exposure for all appointments and drink plenty of water. During booking, we will make sure to relay any important information to you, so you are well prepared.

Question 8

Enhanced Cleaning?

Accepted Answer

Additional time will be taken in between each client to ensure thorough disinfection procedures are followed. We have provided a checklist in each room for the therapist to follow.

We use hospital grade, Virucidal cleaning agents on every surface.

We change our linen between each client and all linen laundered and sanitized in hot water.

The bed and pillow are wiped down after each client. We have replaced our pillowcases with antimicrobial vinyl so they can be disinfected after use.

We will wipe down with Virucidal cleaners, every bottle or surface touched such as counters, containers, light switches, doorknobs, beds and stools.

Question 9

Do you offer payment plans for treatments?

Accepted Answer

Yes! We offer flexible payment options through Cherry and Care Credit to make our services more accessible.

Question 10

Do you take walk-ins?

Accepted Answer

Currently, we only accept clients by appointment to ensure personalized care and attention during each visit.

Question 11

Can men receive treatments at your spa?

Accepted Answer

Absolutely! Our services are tailored for all skin types, tones, and genders. We even offer treatments specifically designed for men.

Question 12

Do you provide consultations for new clients?

Accepted Answer

Yes, every new client receives a full skin analysis and consultation to understand their skin concerns and goals.

Question 13

How can I become a mentee or learn from Lajori?

Accepted Answer

Visit our "Learn from Lajori" page for details on mentorships and workshops designed for aspiring aestheticians and business owners.

Question 14

Can I partner with your spa as a business owner?

Accepted Answer

We welcome partnerships! For details, visit the “Contact Us” page and send us a proposal.

Question 15

Is your spa wheelchair accessible?

Accepted Answer

Yes, we are committed to ensuring our spa is accessible to all clients.

Question 16

What are the benefits of your memberships?

Accepted Answer

Our memberships offer discounted rates on treatments, exclusive access to events, and priority booking. Details will be provided on the membership page of our website.

Question 17

Do you host special events or promotions?

Accepted Answer

Yes! Stay tuned for our upcoming Aerolase Mixer, where attendees can enjoy discounts on packages, free facials, and prizes. RSVP is required to join.

Question 18

How do I stay updated on promotions and events?

Accepted Answer

Follow us on social media and subscribe to our newsletter to stay informed about the latest news, promotions, and events.

Question 19

Do you sell skincare products?

Accepted Answer

Yes! We carry premium skincare lines like Hydrinity, Skin Script, ReveSkin, and Glymed. You can purchase products in-store or through the link in our bio.

Question 20

What aftercare is required after my treatment?

Accepted Answer

Aftercare instructions vary by treatment. You will receive detailed post-care guidelines tailored to your specific service, ensuring your skin heals and improves effectively.

Question 21

Can I wear makeup after my facial or peel?

Accepted Answer

We recommend waiting at least 24 hours after most facials or peels before applying makeup to allow your skin to heal and breathe.

Question 22

Do you recommend sunscreen?

Accepted Answer

Absolutely! Sunscreen is essential to protect your skin and maintain results. We recommend Supergoop Play 50 SPF, available for purchase in-store.

Question 23

What product lines do you use?

Accepted Answer

Tyshari has carefully picked professional medical grade, results driven products that are safe for all skin types and ethnicities. Currently, Lajori’s Beauty Bar & Spa uses Skin Better Science, ReveSkin, Glymed, VI Derm, and Skin Script products. Each line is geared towards treating specific skin types and concerns.

Question 24

How do I know which treatment is right for me?

Accepted Answer

We offer a comprehensive skin analysis and consultation during your first visit to determine the best treatment for your skin concerns and goals.

Question 25

What is Aerolase, and who is it for?

Accepted Answer

Aerolase is a laser treatment that targets acne, hyperpigmentation, fine lines, and skin tightening. It's suitable for all skin types and tones, with minimal discomfort and no downtime.

Question 26

How many sessions will I need for my desired results?

Accepted Answer

The number of sessions depends on your skin condition and goals. During your consultation, we will create a customized treatment plan to help you achieve optimal results.

Question 27

What is a chemical peel?

Accepted Answer

A chemical peel is a procedure in which a chemical solution is applied to the skin to remove the top layers. The skin that grows back is smoother.

Question 28

Can you see results after 1 peel?

Accepted Answer

notice a visible improvement in your skin after one peel, but best results are obtained with multiple treatments over time.

Question 29

Are chemical peels safe for dark skin tones?

Accepted Answer

People with dark skin tones should use mild to moderate-strength peels only and should work with a medical or license Esthetician professional. However at Lajori’s Beauty Bar & Spa we use VI peeling system that is safe for all Fitzpatrick skin types.

Question 30

Are chemical peels safe for sensitive skin?

Accepted Answer

Yes, we offer a variety of chemical peels, including gentle options like VI Peel and BioRePeel, which are effective yet safe for sensitive skin.

Question 31

How soon will I see results from microneedling?

Accepted Answer

Most clients see improvements in skin texture and tone within 2–4 weeks after treatment. For best results, multiple sessions may be recommended.

Question 32

How many chemical peels will I need to see results?

Accepted Answer

If you are treating concerns such as sun damage or acne, multiple peels will be required. Some improvement will be seen after each peel, but it typically takes a series of 6 or more peels

may advise you to steer clear of cosmetics for 7 to 10 days after your chemical peel, and you might also be advised to wait even longer.

Question 33

Can I still enjoy a facial if I’m pregnant?

Accepted Answer

Absolutely! We offer products and services that ae safe for pregnant and breast-feeding mother. If you are more than 20 weeks pregnant, one must get a consent from your doctor stating that it is ok to lay on your back 50-80 minutes for your service.

Question 34

What to expect during your appointment?

Accepted Answer

Clients will be asked to wash their hands in the treatment room prior to their service. Prior to your treatment, your therapist will wash her hands in the sink in the room.

Question 35

How do I determine which facial to book first?

Accepted Answer

To ensure we provide you with a safe skin care experience, we require all clients to start with the consultation. We will ask questions about your current skincare regimen, your skincare goals, your sun exposure history, etc. and take an up-close look at your skin to determine which treatment is best for you.

SAFETY PROTOCOLS & FAQ

CLIENT MANAGEMENT & YOUR BOOKING PROCEDURE